Your access to and use of the online platforms are subject to the following policies and all applicable laws.
This platform is operated by Homeware Depot (Pty) Ltd, situated at 12 Malcolm Road, Westmead, Durban, KwaZulu-Natal, 3608.
If you have any comments or queries regarding these policies, please contact our customer care team at queries@noha.co.za or call or WhatsApp us on +2783 789 8074.
Governing Law
These general terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
Definitions
The terms “Noha”, “we”, “us”, and “our” refer to Homeware Depot (Pty) Ltd, trading as Noha.
The terms “website” and “platform” refer to https://noha.co.za, which is owned and operated by Homeware Depot (Pty) Ltd.
The terms “you” and “your” mean any website user.
The terms “content” and “feedback” refer to all the software and code comprising or used to operate this website or mobile application, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this platform.
“POPIA” refers to the Protection of Personal Information Act, which identifies personal information as information relating to an identifiable, living, natural person and, where applicable, an identifiable, existing juristic person.
The terms “Automatic Anonymous Information” and “AAI” refer to information we collect through this online platform that does not identify you personally. One example of AAI is your IP address.
The term “Personally Identifiable Information” or “PII” means information about you that could permit one to identify or contact you. Examples of PII include your name, address, and email address.
Your Consent
By submitting information to us and/or using our website, you consent to all information submitted, including your personal information, which Noha may process as described in our Privacy Policy below. If you do not wish to be bound by this policy, you may not access or use this website.
Terms & Conditions of Sale
By purchasing any products on www.noha.co.za, you agree to the following terms:
- This is a legally binding contract, and Noha will retain the title to all products until you have made and received full payment.
- Noha reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at its discretion. If we cancel an order, it will be without charge to you.
- Our products may not be purchased for resale, and should we suspect this for any reason, we are entitled to cancel your order immediately on notice to you. We also reserve the right to limit the quantities of items purchased.
- If you are under eighteen (18) and wish to purchase any product online, you may use the website only with the permission and supervision of a parent or guardian.
- These Terms of Service apply to all site users, including, without limitation, browsers, vendors, customers, merchants, and/ or content contributors.
- We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes.
Copyright & Trademark Laws
This website's images, designs, and content are the property of either Noha or the products' manufacturing trademark.
The use of this content by you, or any other unauthorised party, is prohibited and may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Representations and Warranties
Noha shall take all reasonable steps to ensure the quality and accuracy of content available on the website, but assumes no liability or responsibility for any errors or omissions in this content.
All orders are subject to product availability. If a product becomes out of stock after you’ve placed an order, we will notify you and offer you alternatives or a full refund.
To the fullest extent permitted by law, Noha shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this service.
Product Warranty
All products come with a standard 12-month warranty against manufacturing defects. This covers defects in materials and workmanship under normal household use and service. It does not cover damage resulting from misuse, accidents, alterations, improper assembly, or normal wear and tear, including natural variations in wood grain, colour, or texture, which are inherent characteristics of our natural materials and contribute to their unique charm.
For warranty claims, please contact us with the proof of purchase and a description of the issue. We will assess the claim and, at our discretion, repair or replace the defective item.
Product Information
Certain products or services may be available exclusively online through the web shop. These products or services may be limited in quantity and are subject to return or exchange only according to our Return Policy.
We reserve the right to change the descriptions or pricing of, discontinue, or limit the quantities of any products or services we offer at any time.
Your Account
Please ensure your details are correct and complete, and inform us immediately of any changes to the information provided when registering.
You are responsible for the confidentiality of your account and password, and for restricting access to your devices to prevent unauthorised access. You accept responsibility for all activities under your account or password, including those for unlawful, fraudulent, or malicious purposes.
Promotional Codes and Discount Codes
Noha may offer promotional codes to customers, who may use them to obtain a discount on a purchase. Please note that specific terms and conditions regulate when and how promotional codes may be used.
The following terms and conditions apply to Noha promotional codes:
- Discount and promotional codes are only valid for one purchase by one user.
- Discount codes must be applied at checkout when placing your order – they cannot be applied after the order has been confirmed.
- Unless specified otherwise, discount codes may not be applied to items already on sale or with other discounts or promotions.
- All promotions and discount codes are valid for a limited period and may expire without prior notification.
- Discount codes are not refundable. Any items bought with a discount will be refunded the value of the payment applied to the items, and the promo code will not be reinstated for the value used on the items. We may reissue a discount if the item is refunded due to an error caused by Noha or a product defect.
Termination of Service
Noha may suspend or terminate your access to the service at any time if you breach these terms or engage in activities that may harm our service, its users, or its reputation.