• Delivery is free of charge anywhere in South Africa for orders over R2000
• All orders under R2000 will incur a delivery fee of R200

• You will receive an email confirmation as soon as your order ships.
• You can track your order by clicking “View Order Status” in your email confirmation, or,
• if your order was placed using an existing account, you can view your order status through your online portal.

• Once payment has been reflected, please allow up to 24 hours for processing before shipping.
• Once your order has been dispatched, expect 5-7 business days for delivery 
• Delivery length *may vary for outlying areas, during SALES or peak season, but we will endeavor to keep you up to date on the status of your delivery if it is falling outside of these timelines for any reason.

• We ship anywhere within South Africa.
• We do not ship internationally, yet.

• Standard shipping takes 5-7 business days.

• We optimise shipping and distribution depending on the dimensions of the products ordered and their delivery location. Therefore, we use a variety of courier services. 

• Please contact our customer care team at orders@noha.co.za or call or WhatsApp us on +2783 789 8074.

• If there are any concerns regarding the quality or description discrepancies of any items, please notify us within 48 hours of receiving them.
• Contact our customer care team at orders@noha.co.za or call or WhatsApp us on +2783 789 8074.

• If there are any discrepancies with your order, please notify us within 48 hours of receiving it.
• Contact our customer care team at orders@noha.co.za or call or WhatsApp us on +2783 789 8074.
• We will arrange for the collection of these items at no extra cost.
• We will arrange delivery of the correct item at no extra cost.

You may return any unwanted product to us, provided it:

• is undamaged,
• is unworn,
• is in its original packaging,
• is accompanied by the original purchase receipt, and
• was purchased online at www.noha.co.za

1. Log in to your account at noha.co.za/returns
2. Enter your email address and your order number.
3. Select the item/s you wish to return and give a reason for your return.
4. We will notify you within 24 hours if your return request is eligible.

1. Log a return at noha.co.za/returns
2. We will notify you within 24 hours if your return request is eligible.
3. You will then receive your RMA number and shipping guidelines.
4. Our customer care team will organise a courier to collect the item.
5. Once your return has been received at our warehouse, it will be inspected.
6. When the return is approved, we will refund you or exchange the item free of charge.
7. Refunds will be processed by the same method as the original transaction.

• Log a return at noha.co.za/returns, or contact our Customer Care team at orders@noha.co.za 
• We will arrange for the product to be collected via courier and send you the exchange unit free of charge.
• The item must be placed in its original box and packaging, along with the original swing tags.

• You will receive an email confirmation as soon as your order ships.
• You can track your order by clicking “View Order Status” in your email confirmation, or,
• if your order was placed using an existing account, you can view your order status through your account dashboard.

• Unfortunately, once an order is placed, it cannot be cancelled.
• If you no longer want the item, please wait until you have received your order and then follow our return or exchange instructions, which are found here.

• Unfortunately, once an order is placed, it cannot be modified.
• If you no longer want the product, please wait until you receive the order shipment and then follow our return instructions for a refund.

• Unfortunately, the shipping address cannot be changed once an order is placed.

• Your credit or debit card will be charged when you complete your checkout.

• If your payment is declined, please double-check that the information entered is correct. If the problem persists, we recommend contacting your bank directly.
• Please ensure that the billing address provided for the order matches the billing address associated with your card.

• Please contact your bank to dispute the unauthorised charge.

• Click here to register and set up an account. Click here to log in to an existing account.

• You can change your name, email address or password via your account dashboard page here.

• When signing in, select forgot password to register a new password.

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• Please find our privacy policy here.